HandmadebyHalyssa's Shop Policies

Welcome

Thank you for your interest in Handmade by Halyssa. I have made my best effort to clarify everything you read here. If you have any questions, please feel free to contact me. You may also wish to read this shop's profile to better understand the person behind this shop.

Payment

Preferred method of payment is immediately through PayPal or within 5 days from sale date by money order/cashier's check. Please contact me if there may be a delay.

A report to etsy along with negative feedback may result if no pay and communication occurs from buyer within 5 days of purchase.

Shipping

Shipping occurs as soon as cleared payments have been received. I carefully inspect and safely package all items. Costs cover packing and materials, gas, and mileage to the post office. Once a package leaves my hands, I am not responsible if no insurance is purchased. If you'd like insurance, please contact me before your purchase so I may include it in the price.

Refunds and Exchanges

Custom orders and items that were damaged after shipment do not qualify. (please also see shipping for more info.) If a return/exchange is granted, items must be returned back in new and unused condition. Refunds of original sale price minus return s&h cost may be given the way in which payment was received. You may also wish to initiate a store credit.

Additional Policies and FAQs

Feedback is an important etsy feature. It enables us all to get a glimpse of what they'll be buying into by seeing how others experiences were with the seller. I would appreciate that once you receive an item that you do leave feedback and I will respond accordingly to yours. Please contact me prior to leaving feedback if there is an issue so that I may assist you.

Last Updated June 30, 2008

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