princessandthepeanut's Shop Policies

Welcome

Hello and Welcome! My name is Kelly and I am the mom of the Princess and the Peanut. I have been sewing for about 12 years now...including doing my own wedding dress. I started the shop here to be able to branch out to more then just my local area. I have been sewing for friends and people for a few years now and I like doing fun stuff...mainly for kids. Generally speaking because I don't have a real store front all items are made especially for you..therefore please allow about 2 weeks before I ship for the item to be made. Should you need things faster or want a special fabric/color then just let me know and I will see what I can do to accomodate you and your request.

Payment

I will accept paypal or money orders. I just don't want to have to worry about personal checks and don't want people sending cash in the mail.
Taxes are already included in the pricing. And you are free to cancel your order up to the point I start working on it. At this point its yours! I will begin work on your custom order after I recieve payment.

Shipping

I will ship via USPS priority mail boxes. You may add insurance and confirmations if you would like to pay them. Understand that if rabied dogs take over the postal service and eat your package that it won't be my responsiblity once I've handed over to the lady/gentleman/employees at the USPS. Like wise should they decide once recieving your package that it looks like fun to play tug a war with or wipe up spills with that too is between you and the USPS.

Refunds and Exchanges

Generally because of the nature of the items I make there is no refunds or exchanges. Losses after I hand them to the USPS are not my responsibility. However should there be a serious issue please don't hesitate to contact me.... surely we can work something out to make us both happy/satified.

Additional Policies and FAQs

Anything you need answered ....please just ask!

Last Updated July 10, 2008

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