elementsbyelaine's Shop Policies

Welcome

Currently my pieces are made with plated findings, I can use pure metal however the production cost would seriously increase my price. If you would like a piece made with pure metals just contact me and I will give you a quote. If stuff is proving popular I may change over. My earing posts are nickel free.

Payment

I accept payment through paypal only as I doubt there are many people wanting to pay with cheques drawn on Irish banks! I do however accept that I may be wrong and so feel free to convo me if this applies to you.

Shipping

I ship to the address on paypal account unless organised otherwise in advance. All listings a premade so I only require 3 working days to package and post your item. Custom orders and giftwrapping may take longer. I will email when the item is sent.

Refunds and Exchanges

Returns and repairs will be dealt with on an individual basis however I strive for the best product possible using these methods and believe a satisfied customer is a return customer.

Last Updated June 30, 2008

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