cupcaaake's Shop Policies

Welcome

Heylo! The name's Tasha. I live in the Seattle area and adore arts and crafts. I dabble in card making, baking, jewelry making & reconstructing, scrapbooking, and webdesign. (You'll come to find that my Etsy shop reflects some of these hobbies of mine!)

I don't have a particular "style" or "look" that I stick to. I tend to go with the flow and create my little trinkets according to how I'm feeling and what I'm inspired by. I always return to my ultra cutesy, kitschy cupcakes, but at the same time I enjoy making more feminine, trendy, or sophisticated pieces. You need a little bit of everything in life, so that's how I do!

Payment

PayPal is the way to go! Please pay promptly, as a lot of items are made-to-order and I like to get everything packaged up and ready to ship to you asap. If you don't plan on paying immediately, PLEASE let me know. Otherwise I will assume you are a non-paying buyer and will cancel the transaction and leave negative feedback.

Shipping

I try to ship everything as quickly as possible - I know the anticipation of waiting and waiting at the mailbox. I generally ship every Monday and/or Friday, though I promise I will never ship anything any later than 7 business days. :]

If you prefer Priority Shipping, Delivery Confirmation, or Overnight shipping, please let me know in the comments section and I will adjust your invoice accordingly.

Refunds and Exchanges

I will gladly refund your money if a mistake was made on my behalf, otherwise sales are final.

Additional Policies and FAQs

Please, PLEASE make sure your address listed on Etsy is the same as your PayPal address. If not, I'll have to contact you to find out the correct address before shipping out, which only takes me longer to get your Cupcaaake creation to your door.


...that said, I LOVE my customers! If you have any questions, suggestions, or special requests, please feel free to convo me. :D

Last Updated November 02, 2008

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