lovelita's Shop Policies

Welcome

I do my best to make your shopping at Lovelita very pleasant and easy. Please contact me if you have any questions or comments about your order or about our policies.

email: lovelita.etsy [!at] gmail.com
Phone: (770) 760-8627
or
just click on "contact lovelita"

Payment

Pay Me Securely With any Major Credit Card through PayPal. I prefer PayPal but will accept US postal office money orders or checks.

Shipping

I ship via US USPS 2-9 business days first class mail for U.S and 1-2 weeks international,at $2.00 rate for U.S and $4.00 International.

I ship out your order same week after getting your payment.You should receive an email from paypal with shipping details including tracking number to track your shipment, There's no tracking for international orders.

If you want shipment insurance added or express shipping to your order please let me know.

Refunds and Exchanges

I do my best to sell you beautiful well made items but if you're not satisfy and want the to return the item you bought, I accept returns within 14 days. The item have to be in the condition it was received. You can exchange it or receive your money back, excluding shipping fees.

Additional Policies and FAQs

Want to send your order as a gift?
All my orders are nicely packaged with cello bags tied with ribbon. Just sent me a message you want included on the gift note. During checkout, instead of putting your address, enter the address of the gift recipient.

Do you do wholesale orders?
Definitely just send us an email and I'll let you know what my wholesale policy is.

Information I'm looking for are not here. Now what?
Just contact me with your questions at:

email: lovelita.etsy [!at] gmail.com
Phone: (770) 760-8627
or
just click on "contact lovelita"

Last Updated August 21, 2008

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