FantasiasGarden's Shop Policies

Welcome

Welcome to Fantasia's Garden Botanicals. :-)

Payment

Payment is currently accepted via PayPal, Visa/MasterCard/Discover (choose 'other' as payment option and mention in the notes to seller that you'd like to pay via credit card. I'll email you a secure invoice from ProPay), and money order.

PayPal is preferred, and immediate payment is appreciated. If payment is not received within 3 days (for PayPal or credit card) i'll cancel the transaction and relist the item. I'll allow more time for the receipt of money orders, obviously.

Shipping

I offer free shipping on orders (shipped inside the US only) of $25 or more. If your order qualifies, please wait while i send you an updated invoice.

I ship USPS First Class whenever possible. Larger orders are shipped USPS Priority. If you'd like to upgrade your shipping option, please mention in the notes to seller, and wait for an updated invoice before paying. Insurance is the responsibility of the buyer.

I am happy to ship internationally. Please be aware that, as the buyer, you are responsible for knowing what can be shipped into your country, and for any duty/customs fees/or value added tax that your country might levy.

Unfortunately, packages sometimes do go missing. If your order doesn't arrive in a timely manner, please let me know. I can't investigate if I don't know there's a problem.

Refunds and Exchanges

Due to the nature of bath and body products, I cannot accept returns. If you are unhappy with your purchase, however, I will do whatever I can to remedy the problem.

Additional Policies and FAQs

Please feel free to convo me with any questions you might have, or even just to let me know that you like my shop. :-) I do work outside the home as well (sometimes odd hours), so I might not see your order or convo until the next day. I appreciate your patience.

I am open to trading, but not always able. Feel free to ask, but please don't take it personally if i decline.

Wholesale terms are available. I am also willing to discuss the possibility of a signature soap scent for your shop or salon. Minimum quantities apply. Please convo me for details.

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