OstaraJewelry's Shop Policies

Welcome

I found that I love mixing unique items to classic designs. I love recycling the old. Pink, lavender, white, cream colors are my favorites! I only make things that I love and would wear or use. I love the cottage shabby style along with romantic style. I also love to recycle vintage into interesting new items. I incorporate this style in my life.

Payment

Payment through Paypal is required. Paypal payments due in 3 days. They do take all major credit cards along with e-checks too. You do not need a paypal account to use them. Paypal is secure.

Shipping

4-08 Items will ship on Mondays and Wednesdays.

Items will be sent via US Mail.

Canada-$2.50 allow 7-10 mailing days to arrive.

International Customers-Priority Mail Envelope Flat Rate.
International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
International Flat Rate Envelope Costs-3/08
On multiple purchases, I will stuff as much as possible in this one flat rate envelope to make the shipping worthwhile.

Mexico-$9
Everywhere Else but Canada and Mexico-$11

Refunds and Exchanges

Please keep in mind that these items are vintage, and very old. A good portion of my products have minor imperfections such as scratches, tarnishing and obvious aging. This is a result the how old these items are. If you are not 100% satisfied with the product, please contact me before leaving feedback. I am more than happy to work out an exchange/refund if the product is not what you were expecting.

If unsatisified, return within 7 days of receipt and convo me of the return. Original price will be refunded only via Paypal. Shipping charges will NOT be refunded. Return shipping is paid by customer.

Last Updated July 30, 2008

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