MoltenGecko's Shop Policies

Welcome

Satisfaction guaranteed, convo or email us within 10 days of receipt. We will refund purchase price, less shipping and handling once the item is returned to us in original condition.

Payment

Money of course - funny how nobody on ETSY lists that!

Paypal which you can use even if you are not a member and which will process your credit cards.

Credit Cards via Paypal or if you prefer through our own merchant account .

Barter - we do some, so don't be afraid to convo and ask.
Donations......hmmmm, is that us to you or you to us?

Shipping

All purchases are carefully packaged for shipment and for stained glass and larger fused glass pieces (items over $100) include full insurance in the shipping and handling fee. Jewelry is only insured at your request and is usually shipped First Class Mail through the United States Postal Service.

We prefer to ship larger pieces UPS, but ask us about other methods if you are interested.

Refunds and Exchanges

Worth repeating......

Satisfaction guaranteed, convo or email us within 10 days of receipt. We will refund purchase price, less shipping and handling once the item is returned to us in original condition.

Additional Policies and FAQs

We are a small shop and do not to wholesale. We do commissions and love to do unusual things with recycles and of course with glass - if you have an idea convo us....

Custom orders may require a deposit - we will work out all the details together so there are no surprises, except that you will be surprised an how wonderful your item will look!

Last Updated March 30, 2009

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