fiberfancies's Shop Policies

Welcome

Thank you for visiting! We strive to make every purchase one that you are happy with, and to treat you the way we would like for all of our online purchases to go. Satisfaction is our goal for every sale.

Find out more about us at http://www.fiber-fancies.com.

Payment

We accept PayPal and Google Checkout. Please contact to let us know if you would like us to send a Google Checkout invoice rather than use PayPal.

After purchasing items, please make every effort to make payment within 2 days. Orders will be canceled if not payed for within 4 days unless you contact us for special arrangements.

NYS Sales Tax applies to all residents of New York state - 8%

Shipping

We primarily use Priority Mail and DHL Ground to ship. If you have some other preference or need an item expedited, please contact us and let us know and we'll do our best to accommodate.

At this time we are not shipping outside of the United States.

Refunds and Exchanges

If an item is damaged in shipping, or an incorrect item is sent, please let us know as soon as it arrives and we will do our best to replace or refund for the item. Notify within 7 days of receipt, please.

Additional Policies and FAQs

We do custom spinning and custom dying of yarns and rovings. Let us know what you have in mind and we'll work with you to design the perfect item that is exactly what you need for your project.

Last Updated June 30, 2008

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