carolbarclay's Shop Policies

Welcome

I like beauty in my daily life, and I hope that my pottery makes your days richer in aesthetic and functional pleasure. I have an award winning garden and take much inspiration from the colors, forms and textures that I relish there. My studio has a 14 ft. picture window that overlooks the garden, so I get to watch the progress of my trees, shrubs, perennials and annuals as the seasons progress.
I am SO lucky that my work is what I love to do- so many ideas to play with! I enjoy the coolness and tactile quality of the clay and I savor the chance to use my body as well as my mind in my creations.
Could anything be better?

Payment

Paypal or a personal check. (the latter will be a little slower as I wait for the check to make it through the banking system)

If you're NEW to Etsy, here is a helpful link to guide you through checkout: http://www.etsy.com/help_guide_checkout.php

You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Please note: If you are using Paypal I can only ship to the address that is confirmed on your Paypal account. Please make sure the address confirmed on your Paypal account is the accurate address before buying - this is important! I need to ship to this address because of Paypal's policy regarding contested transactions. They will not cover either party's expenses should something happen to the item if the item has not been shipped to the address they have on file.

New York State residents need to add 8% state sales tax.

Shipping

I use Fed-Ex ground,USPS or UPS, depending upon which is the most economical.
My pottery is well packed- usually it is bubble-wrapped, surrounded with corrugated cardboard, and then floated in recycled Styrofoam peanuts within an outer box. I wrap carefully so that your choice will get to you safely!

Refunds and Exchanges

If you have any concerns about your pottery, please use the "conversation" option, and we'll work things out.

Additional Policies and FAQs

Wholesale accounts are welcome. I like to make sure that there is no competition with nearby retail outlets.

Last Updated November 19, 2009

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