BeaBinney's Shop Policies

Welcome

About Me:

My name is Bea, and I live with my husband, my two 4.5-yr-old cats, Penny and Ozzy, my 3-year-old Bulldog, Abby and my 2-year-old bulldog Gus in a beautiful sub-suburb of Dallas, Texas. I live next to a lake and have a forest for a back yard. The USPS delivers the mail in a jeep rather then a mail truck. The area has a very rural feel for being so close into the city.

When I am not crafting, I have a real job and work as an engineer. I love that I can get away from that and share my obsessions with you. I knit, sew, dye yarn, and apparently make stitch markers now. You'll find a variety of fun things in shop and I don't know what I will update with next! For updates on posting and to see what I am currently obsessing with, come visit me at my blog, http://bea_blacksheep.blogspot.com.

I buy my fabric and yarn in small lots. As with all handmade things some variation occurs in everything. However, if you see something in my sold items that you are interested in, please convo me and find out if I can reproduce an item. Sometimes I can and sometimes I can't. I may need to go back to the place I got the fabric from to see if any is still available. In that case I will convo to tell you so and then let you know what happens.

You can also find me on Ravelry as Yarnpig.

Cheers and Happy Knitting!

Bea

Payment

Prompt payment is expected for all orders. I will relist an item and cancel a sale if payment is not received within 72 hours.

Shipping

To keep the cost of shipping & packaging down, all small bags and pouches are flat-packed in Tyvek envelopes, which should fit into small mailboxes. Bags are shipped using USPS First-Class Shipping within the US, average delivery time is 2-7 days. Bags are shipped outside of the US using first class international shipping -delivery time is less reliable at an average 10-18 business days. I ship with delivery confirmation to the US only. Please let me know if you have not received your item.

I ship to paypal addresses only, please make sure your etsy and paypal addresses match. I cannot at this time ship to swap pals or friends! Your order will ship to you and you will have to forward it on to your friend or pal.

I am happy to combine shipping in order to get you the best deal.

Refunds and Exchanges

I do not have a standard return policy, but I am committed to keeping my clients happy. I like to deal with each situation individually. Please do contact me if you have any problems or disappointments with your order.

*If you do plan to return your yarn, I would like to know as soon as possible. Yarn needs to be in its original condition (unballed), I cannot refund original shipping and the buyer pays return shipping.

Additional Policies and FAQs

Please do feel free to convo me with any questions or concerns you might have.

Last Updated May 11, 2009

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