creationsbylanie's Shop Policies

Welcome

Welcome to my shop! I love to create things with paper and also do calligraphy. If you look around and do not find something that suits your desired color scheme/design, please don't hesitate to convo me. I will be glad to do custom work for you!

Payment

I currently accept Paypal only. Please pay within 24 hours of your purchase and I will ship within 24 hours of receiving your payment.

Shipping

I ship via US Postal Service both domestic and to Canada. You are strongly advised to purchase insurance for your package. I will not be responsible for lost or damaged packages. A confirmation number will be emailed to you so that you can track your package. Please be sure your address is current in Paypal.

Refunds and Exchanges

You are strongly advised to purchase insurance for your package. I will not be responsible for lost or damaged packages.

I will accept return of any item if you are not satisfied but you the buyer will be responsible for return shipping costs. If the item is returned in the same condition as when shipped to the buyer, I will refund money in full as well as the original shipping costs paid by the buyer (not the return shipping cost).

Additional Policies and FAQs

I will combine shipping costs if you purchase more than one item. I will adjust shipping according to the weight/amount purchased. Please convo me before you pay your invoice for multiple items and I will adjust the shipping accordingly.

Last Updated November 22, 2009

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