emilyfrances's Shop Policies

Payment

I welcome Paypal payments on all of my items. You can use Paypal to pay either by credit card or through your bank account, and you don't need to have a Paypal account to use your credit card. If you are unable to use Paypal or are located in a country where Paypal is unavailable, please contact me and we can arrange an alternate payment method.

Shipping

All items will be shipped through USPS Priority Mail. All items are in stock for immediate shipment after your purchase unless specifically noted in the item description. If you require a faster shipment method, insurance, or delivery confirmation please contact me before buying and I will adjust the listing to reflect accurate shipping charges.
**** All buyers outside of the US, please contact me before your purchase so that I can calculate an accurate shipping charge for the item(s) you are interested in. Unfortunately, the cost for shipping varies so widely around the world, I cannot calculate all these amounts in advance.

Refunds and Exchanges

All situations will be handled on a case by case basis. Please contact me before leaving negative feedback, I'm sure we can resolve just about any problem.

Additional Policies and FAQs

I will respond to all requests and queries in a timely manner. If you still have questions or would like an item custom made for you, just ask!

Last Updated June 30, 2008

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