Catchick6Creations's Shop Policies

Welcome

Each item is made by myself in a smoke free environment with maximum durability as my top priority. I strive to make everyone happy. I will gladly combine shipping on combined purchases.

Payment

I do expect payment via paypal. I only accept other forms of payment if it has been already agreed upon.

Payment is due immediately after purchase, unless something has been agreed upon ahead of time. I am a small WAHM business. I cannot wait days and days for payment. If I do not receive payment or hear from a buyer within 1 day after purchase of an item, I WILL RELIST THE ITEM!!!

Shipping

To keep my costs down, I ship only priority mail within the United States. I do this because the USPS provides me with free shipping material if I ship priority. They also offer free pickup from my home. This is why I ship priority. Most times, priority mail is only pennies more than parcel post. Outside of the United States, I ship First Class International.

Refunds and Exchanges

Though I strive for perfection, I am not a machine. If you want perfection, please purchase from someone else. The joy of handmade items is the small imperfections! That is what makes them wonderful and beautiful. I thoroughly inspect and reinspect every item before I send it out, but sometimes there is a problem. Please email me if there is a problem and we can work it out!

Due to the nature of my product, I only accept refunds if there is a defect in my product or if you feel I have misrepresented the product in any way.

Also, please try out your item right away! Don't store it away for a year and then try it out! If there is a problem, I will happily work things out within 30 days after purchase...once 30 days has passed, I can no longer be responsible for what may happen to an item!

Last Updated November 02, 2009

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