earthtonecreations's Shop Policies

Welcome

I would like to cover all the beautiful people in comfortable earth friendly products that you can feel good about wearing. I make all the clothing here in the United States, no sweat shops here. I try hard to be sure every piece is a one of a kynd, granted fabrics and applique designs may be similar but you will never find the same piece made twice. I will take inspiration from previous works if you like them but I will not reproduce a past work. I hope you understand, I would be so embarassed if you went to a show sporting your favorite one of a kynd only to find someone else is too!

Payment

I take paypal,money order and cashier check. I can accept personal checks with a ten day hold. I expect payment up front in full for custom orders. If you can not pay at once and you really want an item I will hold it with a 25% deposit. Payment in full will be required within 2 weeks for held items. Any item left without full payment will be relisted in my shop and your deposit will be forfeited. Thank you for understanding.

Shipping

I ship USPS Priority mail here in the US and abroad. I send a confirmation email with tracking number to ensure you know where your package is at all times! Unfortunately USPS does not provide tracking numbers for out of the states mail. Alterantive delivery can be used if aske for in advance.

Refunds and Exchanges

I can not refund custom orders. Please be certain to measure properly and remeasure just to be sure. I will be in contact with you throughout the process.I can not re make an item due to incorrect measurments. I can realter,hem add trim ect.. to premade items upon request. I do my best to list accurate measurements, I can only refund premade items if they are not washed, have tags and are in premium shape. I will refund price of item only I can not refund shipping as it is a service rendered.

Additional Policies and FAQs

I love custom orders and would love to work with you on any design. I aim to please. I appreciate each and every purchase. I make all my items as if I was making them for my own family. I take care to design garments that are beautiful, feel good to wear,have a low impact on the environment and will last you many years.

Last Updated June 30, 2008

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