JenEcklundDesigns's Shop Policies

Welcome

Thanks so much for visiting www.JenEcklundDesigns.etsy.com. As my past customers can attest, I am 100% dedicated to making sure you are happy with your new piece of jewelry.

Payment

► Acceptable methods: PayPal, Credit Card WITHOUT PAYPAL*, eCheck, Check or Lay Away

► Payment should be made within 3 days of purchase.

► *For help paying by credit card WITHOUT USING PAYPAL, see this tutorial: http://www.etsy.com/help_guide_checkout.php

► If you are interested in Lay Away, please contact me so we can arrange a payment plan.

Shipping

All orders are gift wrapped ready for gift giving.

All items are shipped USPS within 1-2 days once payment has been verified. Please contact me should you desire to expedite your shipping and if you would like to insure your package.

INTERNATIONAL BUYERS: Extra fees or taxes may be required upon arrival. These fees are the responsibility of the customer.

Refunds and Exchanges

I feel confident that you will be pleased upon receipt of your purchase. If for whatever reason you are not satisfied, please contact me. I can also make adjustments on most items, so feel free to ask.

Additional Policies and FAQs

► Certain items can be shortened or lengthened
► Custom Design Orders: I thoroughly enjoy custom design work, so please feel free to inquire.
► Please contact me directly to inquire about wholesale or consignment orders.
► To see more of my designs, visit my GALLERY at
http://www.flickr.com/photos/jenecklunddesigns/
► 100% dedicated to providing quality customer service

Last Updated September 22, 2009

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