blackdogwoodshop's Shop Policies

Welcome

Thank you for browsing my shop! All items are handcrafted from natural non-toxic materials in a smoke-free and pet-free home.

Payment

I accept PayPal as payment for orders.

Shipping

In the description of each item, you will find information about how quickly the item will ship. If the item is complete and ready to ship, I will ship it within 24 to 48 hours. Whenever possible, I try to recycle and reuse packaging. If you would prefer to have your item shipped in a new box, please be sure to let me know when you place your order.

All shipping prices listed are for shipping within the continental United States via either First Class Mail or UPS Ground. If you need international shipping, please convo me, and I will be glad to adjust your shipping costs. If you would like to upgrade the shipping to receive your items sooner, please convo so I can adjust your shipping costs.

If you would to ship your purchase as gift, please let me know. I will be glad to gift wrap or include a handwritten note.

Refunds and Exchanges

I want to make sure that you are completely satisfied with your order! My toys should last for generations. I will happily repair or replace anything that breaks during normal use.

Returns, refunds, and exchanges will be handled on a case by case basis. Please send requests for returns, refunds or exchanges within three business days of the shipment arriving.

Additional Policies and FAQs

All toys are child safe! I sand all of my toys anded silky-smooth and round all edges. I use only locally purchased domestic hardwoods - no soft pine, breakable parts, paint, or stain. The finish is non-toxic mineral oil.

Last Updated October 13, 2008

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