poppyglass's Shop Policies

Payment

I accept Paypal, checks, and money orders. You do not need a Paypal account to purchase from me. But please know that with the other forms of payment there will be a delay in shipping until the payment has cleared.

Shipping

I ship all of my items via US Priority Mail Service. All shipping costs are estimated. I try to come as close as possible to exact shipping costs as I can for each item.

Refunds and Exchanges

As a rule, I usually do not take refunds or exchanges. But every transaction is different, so if you have a need for either of these please contact me and I will try my hardest to make sure that you are happy. I take great pride in all of my work and in packaging it all for shipment. If anything ever arrives broken, which is possible even with great care, I will gladly repair or replace the item for you with no problem. All I ask is that you cover the return shipping fees involved in me getting the piece back and I will cover the extra fees to ship it back to you.

Additional Policies and FAQs

I am always open for custom orders! If you have something in mind you would like created out of glass, drop me line and we can work together to get that special piece your after!

Last Updated June 30, 2008

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