glentwistle's Shop Policies

Welcome

I believe in handshakes and base my policies on the principal that most people are honest and fair in thier dealings with others.

Payment

Payment can be made via PayPal or by check. If by personal check or money order item will not be shipped until the check has cleared. If a check is returned for any reason there is a $30.00 charge.

Shipping

I ship INTERNATIONAL please contact me for rates. Insurance is at customer request/expense. I ship every Tuesday but can make exceptions upon request. If you wish special handling please contact me.

Refunds and Exchanges

I will refund the purchase price (not including shipping) if you are not satisfied with your purchase and it is returned in the original condition (unused).

No refunds will be made due to misuse of an item.

Items lost in shipment are both our responsibilities. I will request tracking from my end and the buyer is required to do the same at their end before any refund is made.

Additional Policies and FAQs

Custom request and questions are welcome at any time just email/convo me and I will reply within 24 hours.

I will work with you on custom, wholesale and consigment orders. Contact me for information.

Last Updated January 11, 2009

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