earcmra's Shop Policies

Welcome

Welcome to my caramel shop! All of these caramels are handcut and made with only the finest farm-fresh butter, whole milk, sea salt, and natural flavors. There are no artificial flavors or preservatives in my caramels.

Complete ingredient listings and nutritional information are available upon request for all flavors.

Custom orders and trades are welcome.

Payment

I accept Paypal and Money Orders. Paypal payment must be made within 24 hours from the time of checkout. Money orders must arrive within 7 business days from the time of checkout. If payment is not received within these timeframes the transaction will be canceled.

Shipping

All items are shipped via USPS Priority Mail with delivery confirmation.

Because the caramels are freshly-made for each order, it may take up to five business days for your order to be shipped. If you need it more quickly than that, please convo me prior to purchase. I'm usually able to accommodate special requests.

I always ship to the address you enter during etsy checkout, so please double check that it is really the one you want your items shipped to.

Refunds and Exchanges

Due to the nature of these edible items, returns and exchanges are not available. I offer refunds or replacements when necessary. If you encounter any problems with your caramels, please send me a convo.

Additional Policies and FAQs

If you have any questions, comments, ideas, or concerns please convo me. I will respond to all convos within 24 hours.

Last Updated September 24, 2008

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