SaraLisaJames's Shop Policies

Welcome

All items are made with coe compatible glass, properly and patiently annealed in a digitally controlled kiln.

A very high strength 2 part epoxy glue is used on the bails - this takes a week to reach its full strength, so none of my pieces will be listed until this time has elapsed. Every piece is shipped in a gift box, and wrapped in bubble wrap.

Most of my mosaics are constructed using the double direct method, onto mesh. This leaves a slightly uneven surface which reflects light really well. My pieces are generally meant to be decorative, rather than functional. I do make mosaic mirrors however, and am open to custom requests if you have a particular colour scheme in mind.

I am in the UK, but am happy to ship overseas. I'm sorry but items that are shipped without insurance cannot be refunded if they are lost in transit - I will always obtain proof of sending. High cost items will be shipped with insurance and a tracking number that will be given to you on the day of shipping. Insurance is optional for low cost items. Please let me know if you would like to add it, and I will send out a revised invoice. I consider anything over $50 to be high cost. There may be taxes and fees charged once your package arrives in your country. Any such fees are the responsibility of the buyer.

Please pay straight away if you are paying by paypal, and let me know if you are paying by personal cheque / postal order. Items will be shipped within two working days of payment being cleared, and will be sent to your paypal account address, so please make sure that this is correct! :)


All prices are in US dollars, but all items are made in the UK, by me alone.

I use only high quality materials, and take my time to create something that is both beautiful and well put together. If for any reason you do not like any of my products, refunds (excluding shipping costs) will be given if the item is returned in original condition within 10 days. Please let me know immediately after delivery if you are going to be returning the item.

Thank you for looking :)

Additional Policies and FAQs

I am now offering a range of items screen printed with images from my mosaics. All Rights Reserved. Copyright remains with the artist, and is not transferred when you buy a print or mosaic.

Last Updated June 30, 2008

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