grandmarose's Shop Policies

Welcome

I strive to make gentle products suitable for all skintypes.
Please read the information posted in each listing to avoid products you may have a reaction or allergy to. If you have any questions regarding my products do not hesitate to contact me!

Payment

I accept paypal payment only at this time.
Please pay immediately upon purchasing.

Shipping

I will ship upon payment clearing. Please note that echecks through paypal can take quite some time to clear and factor that in when making a purchase using an echeck.

Refunds and Exchanges

Because of the nature of my products I do not accept returns. If you experience a problem with any products you have purchased, please let me know and we'll work it out!
To keep shipping costs as low as possible insurance is not included in the shipping price. If you require insurance let me know before you pay so that I can send an adjusted invoice, otherwise I cannot be held responsible for any damages to product during it's journey to you!

Additional Policies and FAQs

If you require a large quantity of my products, please let me know and I can work out a discounted price for you.

Last Updated October 10, 2008

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