Galeana's Shop Policies

Welcome

Hello! and thank you for visiting my shop. All of my designs are initiated by myself and I create each piece individually by hand. I try to capture a variety of designs that I believe showcase the beauty of metal and stones. All of my pieces have a significant "weight" to them so that they maintain a slightly larger presence when worn.

Everything is custom made, and as such all of my pieces will look slightly different when you receive them (I believe they look much better in person). If you happen to really like my rings but none of them fit you, then I can custom make a ring that is your size. Contact me for the availibility of stones and metals.
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Payment

I like to give my customers a variety of purchasing methods so that they will be able to insure that the transaction runs smoothly.

I accept personal checks, money orders and Paypal. I will hold on to the merchandise until your check (or echeck) clears. As soon as that happens, it will be on its way to you.
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Shipping

I am currently shipping all of my parcels via insured First Class Mail with delivery confirmation. Your piece of jewelry comes to you in a lovely little box with tarnish free packaging.

$10 shipping to most other places (unless postal fees are astronomical then I will charge you exact shipping).

If you order more than one piece I'll take some of the mailing cost and ship to you at a discount. $1.00 in the U.S. most other places.
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Refunds and Exchanges

If you are not happy with your purchase, then I will accept returns within two weeks. The purchase must be returned new and in unworn condition to receive a full refund, minus shipping.
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Additional Policies and FAQs

I am always open to custom orders and I have created a few variations on my designs for customers. I am willing to work with you to design your very own custom piece. I am very convo friendly and I will usually get back to you within the same day. Custom orders may take a little time to create, however, depending on the availability of supplies and techniques that must be used in order to create the piece.
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Last Updated June 30, 2008

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