CandyCoated's Shop Policies

Welcome

Hi and thanks for visiting my etsy store!

I have returned from Louisiana and I've brought my fiance and his dog with me! Keep an eye out for new collaborations. :)

Payment

Presently I only accept paypal and money orders. Please understand that I cannot ship until I receive payment. I will ship items within 3 business days of payment.

Shipping

I ship by USPS first class mail in order to save you a few dollars, but if you would like me to ship priority with insurance, tracking, confirmation, etc. just let me know and I would be happy to do that for you. Please contact me with your request before you send your payment so that I can update the shipping costs.

I package all items very carefully, and I sometimes used recycled envelopes in good condition. Please let me know if this is undesirable to you, like if the item is being shipped to someone else as a gift, etc.

Additionally, I have tried to be as accurate as possible with my shipping estimates. However, if I was way off, I will certainly reimburse you through PayPal.

Refunds and Exchanges

I want you to be as thrilled with my work as I am! However, if for any reason you are unhappy with your purchase, please let me know. I am more than willing to work towards creative resolutions and/or accept returns and refund your purchase.

Additional Policies and FAQs

I absolutely love doing custom orders, so please ask!

I will also wholesale items, an order must be for 5 or more items before wholesale costs apply.
10% off for 5 or more of a kind.
25% off for 10 or more of a kind.

Last Updated August 13, 2008

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