enaandtheswan's Shop Policies

Welcome

~Welcome to my Etsy Boutique~

My name is Elizabeth Lafreniere. I work as an artist from Ann Arbor, Michigan. My shop is my way of letting you into the world as I see it. The name is one part imagination, one part reality; Ena is the nickname of my grandmother (which means shadow in Latvian.)

My work has been said to, "evoke the time before twilight between thought and expression."

Enjoy.
Ena and the SWAN.
My website is :http://www.flickr.com/photos/ena_andtheswan/

Payment

I accept paypal and money orders.

Shipping

I now ship everywhere.

*Note these prices are for 8 x 10 listings

US shipping :

U.S. Postal Service
First-Class Mail® Parcel (2-5 business days)
Shipping Fee: $5.00

International Shipping:

*Shipping time varies typically from 5-10 business days.
First Class Mail International

Canada: $7.00 ($0.50 if shipped with another item)
United Kingdom/Australia: $9.00 ($0.50 if shipped with another item)
Everywhere Else: $10.00 ($1.00 if shipped with another item)

**Note that I do not pay any duties, customs fees, or any other associated fees. These are the responsibility of the buyer if their country charges these types of fees.

Check your local post office for this information because each country varies. If you have any questions or concerns please feel free to contact me.

Locals:
If you live in the Ann Arbor area you may contact me and we can arrange a drop-off.

Special Requests:
I can also ship your purchase to a third party if you contact me before purchase.

Refunds and Exchanges

I am happy to work with you if you are dissatisfied. Please let me know and I'll do my best to remedy the matter.

Additional Policies and FAQs

I take special requests, like commission work and offer discounts on multiple purchase orders if you contact me.

Last Updated June 05, 2009

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