XSbyLeinaNeima's Shop Policies

Welcome

I offer original one of a kind supplies for creating your own unique art pieces...

Payment

I can accept major credit/debit cards securely online via PaPal or MoneyBookers credit cards processing systems.

What is Moneybookers? This is similar to PayPal - Moneybookers is a tool that allows you to safely send and receive money via email - instantly. You can send money from your credit/debit card, transfer money to and from your bank account.

About MoneyBookers:

http://www.moneybookers.com/app/

If you prefer to pay via MoneyBookers, choose OTHER in payment methods and I will send you money request.

SALES TAX:

Price do not include V.A.T. - Estonian residents add 18% to order total.

Shipping

Item will be mailed via registered mail.

Your order will ship out in 1-2 business days after payment is received.

I am always happy to combine shipping.

Please note: I send your order ALWAYS to Etsy address!
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POSTAL INSURANCE:

In case there is suggested postal insurance in item’s description – please let me know - do you need shipping insurance?

Insurance is OPTIONAL but recommended!

Refunds and Exchanges

I want you to enjoy creating with my handmade supplies and if you are unhappy with your purchase, please contact me, before leaving feedback.

I will be happy to refund or replace your item as long as you contact me within 5 days of delivery.

Items must, of course be unused and undamaged and you are responsible for shipping costs. A full refund, minus shipping, will be given upon receipt of the unwanted item.

If you have any questions, feel free to contact me via Etsy conversation, I'll be happy to answer.

Additional Policies and FAQs

P.S. I may be away from my computer for 1 or 2 days. I apologize for not answering convos every day - I will do it as quickly as possible :)

Last Updated June 30, 2008

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