SummersStudio's Shop Policies

Welcome

Welcome to Summers Studio Pottery.

I'd love to hear from you if you've got any questions or need something special. Just click on the "contact seller" in my shop and I'll get back to you shortly.

There's more about me and my work in my profile.

Thanks for looking around my shop!

Payment

I accept credit cards and e-checks thru PayPal in US Dollars. I ship once the payment has been cleared through PayPal.

Note: Texas residents, I must charge you 8.25% sales tax(sorry). This charge will happen automatically when you check out through PayPal.

Shipping

I take great care in packing each purchase so it arrives safely. I strive to use recycled and recyclable packing materials whenever possible. All larger pieces are "double boxed." I wrap each piece in corrugated cardboard and then suspend the object in the shipping container in a nest of shredded paper or packing peanuts. It might not be pretty in it's box, but it will be secure. I'm a little obsessive with this!

If your Etsy and PayPal addresses differ, please let me know which one to use in the “message to seller” note during checkout. If you do not notify me I will ship the item to the address furnished during Etsy checkout.

Small items are shipped USPS First Class Mail.

Larger items will be shipped Priority Mail. Items over $45 will be shipped Priority Mail with Insurance at no extra charge.

International buyers please contact me for shipping rates.

Refunds and Exchanges

I want you to be happy with your purchase. If you aren't let me know within 5 days of receiving your purchase, return it in its original packaging, and I will refund your cost, minus shipping.

If your purchase arrives damaged, I will either replace the item or issue a refund. Just let me know within 3 days of receiving the item.

Additional Policies and FAQs

I am happy to make custom orders!

I am also happy to consider wholesale orders. Please convo me with your request.

Last Updated July 16, 2008

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