nullalux's Shop Policies

Welcome

Many Theriaca Fina creations are crafted from found treasures, often recycled or re-purposed, to create a rich, time-worn appearance. Please celebrate any 'imperfections' as a reminder that you have purchased a completely unique, handmade creation. All materials are cruelty-free; where animal products are used (leather, felt, etc.), they come from recycled sources. Packing for shipping is normally done with recycled materials; please let us know if you need special gift packaging.

Payment

If paying by PayPal, payment must be received within seven (7) days or item will be relisted. If paying by check or money order, payment must be received within ten (10) days of order. All items will be shipped as soon as payment clears.

Shipping

I will ship internationally; please contact me with your location for shipping cost outside the United States.

[Normally, items are shipped as soon as payment clears, but please allow 7-10 days for shipping.]

Refunds and Exchanges

Your satisfaction is our top priority. If you have a problem with a transaction, just let us know and we will work with you to resolve the issue. Please email Emily directly at nullalux [!at] gmail.com with any questions or concerns. We will make every effort to respond to all customer service inquiries within two business days.

Additional Policies and FAQs

In special cases, I may accept barter or trade (you would only pay the regular fee for Etsy, 3.5% of the purchase price). I am particularly interested in quality corsetry, clockworks, or other oddities; feel free to ask.

Last Updated April 10, 2009

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