Karidesigns's Shop Policies

Welcome

I'm pretty flexible, so let me know if you have any special requests.

Please supervise small children while they are wearing jewelry since my work contains small beads.

Payment

I accept payment through PayPal, RME, and checks. I will ship your item(s) once your check has cleared. Please allow up to 10 days for this. I also accept Visa and Mastercard through my merchant account. The charge will appear as Beading Heart Creations.

**Sales tax for Colorado residents** - I have to charge 2.9% sales tax. Please wait for an invoice from me before paying by Visa, Mastercard, or check if you live in Colorado. If you are paying with PayPal, sales tax will be automatically calculated for you. Thank you.

Shipping

I will carefully package your jewelry in an organza drawstring bag and a pretty little black box and ship it via first class mail within two business days of receiving PayPal or RME payment and within 2 business days of cleared check (please allow up to 10 business days for it to clear). If you prefer a different shipping method, please let me know before you pay. I strongly suggest insurance as I cannot be responsible for lost or damaged items once they leave my hands. Let me know before you pay if you want insurance.

Refunds and Exchanges

My guarantee - I guarantee all my work. Please contact me if you are not satisfied with your purchase. I offer a 14 day refund policy on pieces that are in new and unused condition. I will repair jewelry at no cost for up to a year, but ask you to cover shipping. If beads/parts are missing I will contact you before repairing the piece to discuss the cost of replacement beads/parts.

Additional Policies and FAQs

Custom sizes - I offer free custom sizing at the time of purchase. If you need custom sizing please allow an extra 2 days for me to make the adjustment. If you are in need of the piece sooner, please let me know.

Last Updated June 30, 2008

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