KathleenCrowley's Shop Policies

Welcome

Welcome to my etsy shop! I'm very excited to be here and make a few things available from time to time for you.

All my designs have been worn and tested by dancers, entertainers, and creative people.

My sizing system comes as a result of being able to compile hundreds of womens' measurements over the years and using them as a base for creating my patterns. These are the average sizes that have ordered from me. I do not go by garment industry standards! One size does not fit all as we all know! So dont hesitate to tell me what you need!

Take a look at my shop front for info on ordering custom goods!


Thanks so much!

Payment

I take paypal, personal checks, and money orders.
My paypal address is kathleen.crowley [!at] yahoo.com
Personal checks must clear before I send your order or I start on a project. Please make sure all the correct info in done correctly with your money order! (Oh, I have stories!)

Shipping

USPS Priority Mail $5.50 and up
USPS Global Priority Mail $8.95 and up
USPS Express Mail $16.25 and up
USPS Global Express Guaranteed $36.00 and up

Please check with me before ordering if you have any concerns about postage! If International postage comes to more than stated (i.e shipping to Poland may cost more than to the U.K), I will invoice you for the balance due.

Refunds and Exchanges

If a purchase made through etsy does not fit or is not what you thought it was, return it unworn with an explanation and I will happily refund you your money.

I am an excellent tailor, so if you simply need your garment altered, I can do this when you return your purchase. We can discuss alteration fees and postage beforehand. However, it may be more cost effective to have a tailor in your area do the alteration for you! And usually it is a simple fix.

I have great success with fit on my custom orders, but every now and then something needs tweaking or rearranging. Custom orders (anything that you order from scratch) are nonrefundable unless we have agreed to this beforehand. I am more than happy to do some additional work to make you happy and achieve a good fit, but any extra work will need to be discussed before the garment is sent back for alteration.

Last Updated August 26, 2008

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