wearthou's Shop Policies

Welcome

We are committed to environmental sustainability so all our woods come from Certified Sustainable Forests (CSF).

The mining of most new precious metals, including silver, negatively impacts the environment and cultures surrounding mines. I buy my silver from 100% pre-produced sources that have been refined down to their purest forms and forged into new clean metal. We can all take steps to minimize the effects on the environment buy supporting handmade products that are not manufactured in large commercial supply. Thank you!!

I would be happy to work with you on a custom design piece. Full payment is required prior to production and are non-refundable.

Payment

I accept Paypal, Visa or Mastercard or American Express.

Shipping

I will ship to your ETSY address, unless otherwise stated, on Mondays and Thursdays. If you need something sooner, please send me a convo to discuss.

To keep shipping costs as low as possible, I ship via light packet and package your item as flat as possible in a gift box ready for gift giving - larger items will be packaged in my own handmade recycled packaging. This method of shipping is not guaranteed or insured and Wearthou cannot be held responsible for lost items in the mail.

For up to $100 insurance to the US, cost is an additional 6.70.
For all other countries, convo me with your zipcode, postal code, country code.

Buyers are responsible for any receiving fees, including customs fees, taxes, and tariffs.

Time frame for deliveries as provided by Canada Post:

Canada 2-7 business days
USA up to 5-10 business days
Australia up to 14 business days

In rare occurrences some packages may take 3-5 weeks due to customs and the international climate.

If you prefer to use a guaranteed, insured method of delivery, I would recommend using Xpresspost which will provide you with 3-5 business days (USA) or 4-7 (Int'l) delivery. Please convo me with your country code and I will let you know what the shipping cost will be.

Refunds and Exchanges

I want you to be happy with your purchase so if you're not completely satisfied with your purchase please let me know and I will try to make things right for you. If an item was broken during the shipment, I will repair it promptly. If you're still not happy, please return the item to me within 30 days in its original packaging and I will refund your full purchase minus the shipping fees.

*Please note - earrings cannot be returned due to hygenic reasons.

*No returns on custom orders.

Additional Policies and FAQs

Wholesale enquiries are welcomed.

Last Updated December 16, 2009

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