ToxicShockApparel's Shop Policies

Welcome

75% OF MY CLOTHING IS MADE TO ORDER! That means it's made AFTER you purchase. I wish I had tons of fabric sitting around my work room and a lot of elves sewing for me, but unfortunately I don't have that kind of capital nor do I have access to an elf dealer/pimp/whatever. It could take anywhere from 1 week to 6 weeks to receive your item albeit well worth the wait, it really just depends on how busy I am.

Please check the listing carefully to see if what you're buying is MTO or is ready to ship immediately. If it's ready to ship then I ship the next business day after receiving your payment.

UPDATED June 22, 2008
If you want to be first to hear of updates, sales, contests, or when there are limited edition/one of a kind items added to etsy in your email, go to my website www.toxicshockprinting.com and make a secure account. I am NOT one of those people that send you emails daily. I probably send out an email once a month. I also do not under any circumstances share your information with ANYONE.

Thanks for looking at my stuff!
XO
Stef Toxic

Payment

Payment is due at the point of sale. If something comes up and you cant pay immediately then convo me and I'll see what I can do. I know that sh!t happens sometimes and Im not unreasonable. You bought something and then your car got towed?? Just let me know! I'll relist the item, no big deal and your feedback wont suffer! When people leave me hanging is when I get p!ssed...

Shipping

I usually ship via first class mail (2-7 days) in the US and airmail for international buyers. (depends on where you live, but usually not more than 2 weeks wait)

If your order is a big one (weighs more than 4 pounds) then you get priority shipping. Priority Mail takes 2-5 business days in the US and Canada. It depends for international...I think. Correct me if Im wrong.

Orders over $100 get free shipping!

IMPORTANT! If you live in the same city as I (Richmond) Unless you and I know each other, I will not make a special trip to your house or meet you somewhere to save you $5 on shipping. I am always seriously stoked when people from RVA purchase stuff from me, but Im really busy guys! Thanks for understanding!

Refunds and Exchanges

I do not accept refunds or exchanges. Please check your measurements to ensure the item will fit you. If you measure yourself wrong or something and you would like to re-sell the item you may use my pictures and description.

Additional Policies and FAQs

1.I dont smoke and although I love animals, I dont have any because my daughter and I are severely allergic...we love kittens from a distance.
2.If you want to use my graphics please message me and let me know! I (or a friend) work really hard making them and people always steal them. Aint cool.
3.TRADES. I get a lot of people offering me trades. Most of the time I cant afford to trade, but I dont mind the offers. Im almost always willing to do trades for A. sweet DIY clothing made by YOU! and B. Any good records! I love all music too.

Last Updated December 14, 2008

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