HorseAndHare's Shop Policies

Welcome

Welcome! Horse and Hare is husband and wife team, Neil and Kerry Stavely. We love making art and crafts as well as collecting it. It is our goal to one day be able to quit our day jobs! We hope you enjoy our work!

Payment

We prefer PayPal or Credit Card but will take a Money Order. Items purchased with a money order will be shipped upon the clearing of the money order.

Shipping

Items are shipped promptly upon payment. They are shipped out usually 2-3 days after the order date. At the most it may be a week but that is unusual. We ship using the US Postal Service - Shipping varies depending on item. If an item is unreproducible, such as a painting, we will insure and track the item. If you have a special request or need an item by a certain date we will do our best to accommodate you!

Refunds and Exchanges

Prints will be replaced if lost or damaged. In the case of damage to a print or other item we request that you send the item back and we will either refund you the amount the item was sold for or replace the item (if it is a reproducible item).

Additional Policies and FAQs

Custom orders and commissions are welcomed!

Last Updated November 11, 2009

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