mailled's Shop Policies

Payment

I accept Paypal payment only at this time.
Please pay immediately upon purchase.
If you have made a purchase in error, please convo me so that I may cancel the sale.

Shipping

I ship within 48 hours of payment clearing.
Items being sent to the USA that are valued at over $200 will be charged customs fees. Please be aware that I do not include those fees in my shipping, but would be happy to break your items up into a couple packages to make the shipping/customs fee more manageable.
For all other countries, please be aware when ordering that you will be responsible for any customs fees your country may have in place.

All packages being sent to the USA and International destinations have $100 insurance included in the shipping price.
If you are in Canada and would like insurance, I can upgrade the shipping to include it at your expense. Please send a convo for details.

Refunds and Exchanges

I accept returns for a store credit equal to the amount of the item (not shipping). You must convo me within 7 days of receipt to let me know you would like to return it. Return shipping costs to be paid by the buyer and must be sent back using equal shipping method (ex: insured).

Additional Policies and FAQs

If you see something you like but you need a different size or material let me know! I would love to create a custom piece for you!

Last Updated February 09, 2009

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