aiguilleetfil's Shop Policies

Welcome

Hi there. thanks for visiting my shop. I hope you like what you see. Please do not hesitate to contact me if you would like to know more about custom dresses. Most of what i make is one-of-a-kind because i strive to use at least 50 percent reused/repurposed materials for each garment. I can recreate any of my previous styles in the fabric of your choosing to fit you perfectly! See my blog (www.aiguilleetfil.blogspot.com) to view a post that features my current stash of fabric. Feel free to convo me for pricing.

Payment

I accept paypal and money orders, as well as personal checks by mail. (obviously this method slows down shipment a bit). If you need to cancel your order, please do so within 72 hours of your purchase for a refund. If you need to cancel more than 72 hours after your purchase i charge a $25 cancellation fee.

Shipping

*Currently i have special going. when you order more than one item domestic shipping is FREE! If you order more than one item international shipping is deeply discounted to $15 total.*
I send all domestic orders via UPS ground unless otherwise requested. (5-10 business days, in most cases it arrives quicker and within 3-5 days). Expedited shipping incurs respective additional charges. UPS charges according to weight so feel free to ask so i can give you accurate expedited shipping rates. International shipping is shipped via USPS.

Refunds and Exchanges

I hope that all of my customers are absolutely satisfied and happy with their purchases, however all purchases are final after shipment. (i ship all non-custom orders 72 hours after ordering assuming payment has also been received unless otherwise requested). I will repair any damage occurring to your garment(s) within 7 days of purchase that is not from obvious accident or neglect of wearer care (shipping to me is not my responsibility, i will cover the un-expedited shipment back). All items are dry-clean only.

Last Updated March 06, 2009

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