hammerhand's Shop Policies

Welcome

We consider all of the jewelry we make to be permanent. Our jewelry with clasp closures, are not quite permanent; however we encourage all prospective buyers to wear these pieces as if they didn’t have clasp. Our intention is that you live in these bracelets. You will find them weighty yet comfortable. We trust you will discover that you’ll never want to take them off! We encourage people to wear them in sets to emphasize their impact

Payment

We accept payment through PayPal.

Shipping

All shipments are made via USPS Priority Mail unless otherwise requested.

Refunds and Exchanges

If you have received damaged, defective or incorrectly shipped merchandise contact us immediately. Satisfaction is guaranteed. You may return your purchase for any reason with thirty business days, in its original condition and packaging. (Custom orders are excluded.) Your payment, minus shipping, will be refunded via PayPal within 2 business days.

Additional Policies and FAQs

:::::ATTENTION FOR ALL JEWELRY ORDERS:::::
Unless an item is listed as ready to ship, we DO NOT KEEP a stock of items. In most cases we begin to create your jewelry after an order has been placed and payment received. We ship as soon as an item is complete. This generally takes 2 weeks from the time the order is placed. You will be notified by email as soon as your item has shipped. In the unlikely event that it will take longer you will be notified by email. Custom orders take up to 6-8 weeks to deliver. Orders received on weekends and holidays will be processed on the next business day. We will make every effort to meet a deadline you may have, if you are ordering for a gift or a special occasion. Please discuss this with us when needed.

Last Updated March 09, 2009

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