stitchgirl52's Shop Policies

Welcome

Welcome to my shop. I create each garment with attention to detail and highest quality craftsmanship. It is important to me to create and sell only quality pieces.

The fabrics are selected individually for each style of garment I sew.

Payment

Please make payment by Paypal. Payment must be immediate. Also, please inform me if you will be making a money order payment. Money order payments must be received within 4 days of purchase.
If you need to cancel an order please inform me within 1 day of purchase.

Shipping

Shipping will be Priority Mail with Delivery Confirmation.

Insurance is an additional to the purchaser. Insurance is available upon request and will be added to your total bill before you make your payment.

International orders are accepted. Shipping costs may vary from those listed with the item. I will inform you of shipping costs before you make payment for an item.
Shipments are made on Mondays and Thursdays.
Please allow at least 1 week lead time in order to provide you with on time Holiday purchase delivery. Contact me to ask about - on time delivery in any case.

Refunds and Exchanges

Refunds will be allowed only if the item is damaged or lost and you have opted to pay the additional cost of insurance for your purchase. You must notify me within 10 days of the shipping date for any insurance claims. I will go through all the usual channels for submitting an insurance claim. I must be reimbursed by the shipping company before refunding your purchase price to you. You will be refunded the amount of the item only. You will not be refunded the amount of shipping and/or packaging.

Additional Policies and FAQs

Custom orders are welcome. I guarantee the best quality craftsmanship.
My prices are too low to sell wholesale at the usual rate. If you would like to talk about a discount rate for larger purchases please contact me.
I accept alchemy and custom orders but please understand that my prices cannot be reduced. My prices are very reasonable and barely cover time spent and cost of the product.

Last Updated December 16, 2009

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