HuntersHideaway's Shop Policies

Welcome

Hi there! Welcome to our little hideaway, where you will find vintage goodies and other sweet things.

Payment

Payment is due via Paypal at the time your order is placed. Checkout is not complete until payment is made. If for any reason there will be a delay in payment, please contact me within 24 hours. Since some of these items are one-of-a-kind, I must receive payment or contact within 24 hours. After this time the transaction will be cancelled and appropriate feedback will be left.

Shipping

***IMPORTANT SHIPPING INFO***

Please allow 2-3 business days for your domestic order to be shipped. I generally ship international orders once a week (usually on Saturdays). I always send a confirmation convo letting you know when I expect to ship your order, and also after packages are mailed. If you need your order right away, please let me know and I will try my very best to accomodate you.

Items will be shipped to the buyer's Etsy address. I am happy to combine multiple items. Shipping overcharges of $1.25 or more will be refunded via Paypal.

Combined Shipping: I am happy to combine multiple items between my two shops. Simply place your order for both shops, and submit your payment through Paypal as usual and I will issue you a refund for shipping overcharges!

All items will be packed carefully to ensure their safe arrival. Some items may require insurance, for both of our protection. This will usually be included in the shipping quote. Some items will also be shipped via Flat Rate Priority, as it is sometimes more cost effective than shipping Parcel by weight. International customers should convo me for exact shipping quotes to their country if they are not indicated, since these will vary based on odd sizes and weights.

International customers are responsible for any customs duties.

Flat Rate Priority Mail envelope rates: $5 within US, $11 to Canada and Mexico, $13 Everywhere Else.

Refunds and Exchanges

I'm sorry, at this time I cannot offer returns on vintage items, due to their vintage and one of a kind nature. However, please contact me with any questions or concerns about your order--I strive for my customers to be completely happy with their purchases!

Exceptions to this policy will be stated in individual item listings. If an item listing states that returns will be accepted, details will be included in that listing.

Returns on all non-vintage goods are handled on a case-by-case basis.

Additional Policies and FAQs

Please convo me with any questions or if you would like additional photos emailed to you. I describe items to the best of my ability. Remember that vintage goods are sold as is, and generally have some imperfections, which are part of their vintage charm.

THANK YOU!

Last Updated April 07, 2009

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