twentypoundtabby's Shop Policies

Welcome

Welcome to my Shop! All of my items are very carefully made by me or my spouse, Chris. We use the highest quality materials and do our best to make sure the item is as high a quality as possible.

The hand dyed pins and ornaments take a minimum of 4 hours for a small pin and some of the larger, more complicated ornaments take me a couple of days to make. The scarves are hand woven by Chris out of yarns hand dyed by me. The hand dyed pouches are made out of fabric hand dyed by me using fiber reactive dyes.

If you have any questions at all, please use the conversations button at the top and send me a message.

Payment

At this time I only take payments through Paypal.

Shipping

Scarves are shipped via USPS priority mail. Pins, hot pads and ornaments are shipped via USPS first class mail with delivery confirmation.

Canada shipments will be made by international first class.

If your Paypal and Etsy address differ, please let me know in your "message from buyer" which address I will be sending your purchase to.

Refunds and Exchanges

If the item you receive isn't to your satisfaction, you may return it postmarked within five days of receipt and I will refund your payment, minus the shipping charges, as soon as I receive it.

Last Updated September 12, 2008

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