jellyBgreen's Shop Policies

Welcome

Welcome to Jelly B. Green. Please take time to read through my shop policies before you order.

Payment

I accept Paypal. If you are not a member of Paypal, you can still purchase through their site with a credit card by clicking on the Paypal icon.

When you pay with Paypal, I expect immediate payment. If I do not receive payment within 72 hours, I will cancel the sale and relist the item.


Checks and money orders are accepted. Be aware that the item will not ship until the check or money order has cleared. This can take up to one week.

Shipping

I ship by USPS in padded envelopes. Most items usually arrive within 3-7 days of purchase. If you wish to have an item insured, please contact me and we can work out the cost and I can send you another invoice to cover the insurance.

I will ship internationally.Please let me know if you want insurance. Convo me for details. Shipping can take up to 3-6 weeks. Buyer is responsible for any added fees: customs, taxes, etc.

Please make sure your PayPal address is the same as your Etsy address. If the addresses do not match, I will ship to the PayPal address.

Refunds and Exchanges

I stand behind all of my jewelry, but if a product should break through normal wear, please convo me, and I will fix it for free. You are responsible for cost of shipping.

If for any reason you are not happy with a product, please convo me and I will refund your money or give you store credit for another item as soon as the item is returned via USPS to me. I want to make you happy!!

Additional Policies and FAQs

Custom orders are always welcome! I ask 50% down at time of order. Convo me for details.

Feedback is much appreciated, but not mandatory. I always try to leave feedback as soon as I receive payment and prepare to ship. I understand if you don't want to leave feedback for privacy reasons. If you do leave feedback, I would LOVE to know how you found me..Etsy, search engine, etc..

Wholesale orders welcome! Contact me for a line sheet.

Last Updated January 18, 2009

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