AurorasThings's Shop Policies

Welcome

Hi!
Welcome to my little corner of the world. In this shop you will find a variety of things. I love to cook, sew, knit, crochet, make jewelry, scrapbook, take photos, and do childrens crafts with my kids.

I am very big on reusing, and recycling, you will find some items in my shop are made with reused or repurposed or recycled materials.

I work hard to make sure that you, the customer, will be satisfied with both your purchase and my handling of the transaction. I, too, am a buyer here so I will treat you by the Golden Rule, "Do unto others as you would have them do unto you."


Promotions:

Payment

Payment Info:
Payment is expected at the time of sale.

I take RME, PayPal or money order/bank checks.

If you chose to pay by RME, please check "other" in the payment options and enter your RME email address in the notes to seller or convo me with the info, so that I may invoice you. You may also just send RME payment to my email address on your receipt. If you do not have an account with RME and would like to pay this way convo me and I will send you a link to set you up.

Etsy will provide you with the payment address if you choose to use money order.

Please allow enough time for me to receive your payment before shipment is made. I will convo you when your item ships. Sorry, no personal checks please.

Shipping

Shipping Info:
I ship with the United States Postal Service.
I will send you an email with your Delivery Confirmation number when I've shipped your order. I ship within 3 business days. Delivery Confirmation is included for all US orders.

INFO FOR INTERNATIONAL CUSTOMERS:

International orders are shipped via First Class International (USPS) which at this time, offers no tracking. I cannot be held responsible for pacakges that are lost once they leave the US. However if you would like an upgrade to Priority or Global International please feel free to inquire about the costs.

Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.

If you would like shipping insurance, convo me and I will add it for you. Please wait for a revised invoice if you would like insurance, thanks.

Handling time will be less than three days from the time of CLEARED payment.

Refunds and Exchanges

Returns/Refunds/Exchanges:
I am willing to refund you if the following terms are met...
1. You must contact me within 2 business days of receipt of your items.
2. I will only take returns if they are in original new and unused condition and have not been damaged. You may purchase postal insurance, please convo me before buying for a quote.
3. Only the original purchase price and original shipping will be refunded.
4. You may request an exchange for any item of equal or lesser value. I will not send out any replacements untill I have received your original purchase in new, unused and undamaged condition.
5. All refunds will be in the form of your original payment.
6. Returns will not be accepted due to customs taxes, fees or duties.
7. No refunds on perishable items, sorry.

Additional Policies and FAQs

Feedback Policy
As a seller I will leave feedback for you as soon as payment is received.
As a buyer I will leave feedback when the item is received.
I leave feedback for every single item bought or sold.


~~~I use reused or recycled packaging every chance I can, please, if you can, always reduce, reuse and recycle!:)~~~

Any questions, please convo me before committing to buy anything. I love to hear for people so convo me just to say hi if you want, :)

I have 100% feedback on over 300 transactions on eBay if you would like to look at what others have to say about me...

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=cherrytree830&ftab=AllFeedback&sspagename=STRK:ME:UFS

Last Updated June 28, 2009

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