kellyshields's Shop Policies

Welcome

Thank you for your interest in my work!
Please email for any additional information. I look forward to working with you!

Payment

-Payment-
I accept Paypal, Debit & Credit card payments only please.

**Credit & Debit Card Customers**
You do not need to have a Paypal account in order to use their service to pay by credit card.

Here are the steps in which to do this:
Choose product
Checkout
Confirm Address
Choose PAYPAL as payment method *** You will pay with Credit Card Later
Click Button that says Pay with PAYPAL. *** You will pay with credit card in next step
Choose Credit Card Payment
Fill in your credit card information

Here is a very helpful article about how to use Paypal to pay with a credit card from the Etsy online news letter, The Storque;

http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/

Shipping

-Shipping-
I will ship within 2-3 days of payment. My
preferred shipping method is US First Class or Priority Mail when feasible. I will work with you to select a shipping method that is the best for each piece of art.

I gladly combine shipping!

Please let me know if you require gift boxing, shipping to a gift recipient, and/or a note card. I can arrange all of these services for free. Please let me know within 48 hours if the shipping address differs from your Etsy address or your Paypal address.


For International Customers: Please contact me for exact shipping charges and a time estimate (based on the information from the shipper).

I do not collect any customs when sending packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I can not be responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.

Refunds and Exchanges

-Returns and Exchanges-
I hope you will be thrilled with the quality and features of your purchase. Please let me know via email promptly if you have any concerns.

I will work with you to make your experience exceed your expectations. I will exchange your product or refund your money (minus shipping) up to 14 days after you receive your purchase if you are not 100% satisfied. I just ask that you pay return shipping and that the item is still in new condition.

Additional Policies and FAQs

-All items come from smoke free environment.-

-Feedback-
I will leave feedback for you on a weekly basis. If you dont have feedback within one week of payment, please let me know. I dont want to miss anyone!

-Non-Payment-
Please let me know promptly if you change your mind. I will not leave negative feedback if you email me within 72 hours of your decision.


All Artwork and Images are:
Copyright © 2008 Kelly Shields, All Rights Reserved. Neither this artwork nor any of its parts may be reproduced, distributed, published or altered in any way without prior written permission from the artist.

Last Updated July 31, 2008

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