winsomehollow's Shop Policies

Welcome

I am a fiber artist, specializing in needle felting, hand sewing, and mixed media. Using only all natural materials in my work, I strive to create heirloom quality pieces which may be passed down through the years. I love the idea of creating original, one of a kind works which are equally durable, strong, and yet soft to the touch. This strength of construction and all natural material allows people to enjoy distinctive pieces of art, while reducing their consumption (helping our environment!).

Creating imaginative and magical stories within each piece of work is also very important to me. When creating each unique piece, I spend a great deal of time finding inspiration in the world around me, imagining the story of the piece, and finally constructing the actual work of art.

Payment

I accept Paypal. If shipping charges turn out to be less expensive than I have listed, I will refund the difference back into your Paypal account.

For international buyers, please convo me if you would like to buy multiple items, so that I can calculate and adjust shipping charges in the listing. International shipping charges for single items are included within each listing. If you do buy multiple items without contacting me beforehand, I will refund those shipping payments which exceed the actual shipping costs.

Shipping

I ship using first class mail, through the United States Postal Service. If you would like delivery confirmation or insurance on your package, please let me know before payment. If you would like me to ship priority mail, please convo me before purchase, and I will adjust shipping charges accordingly.

For international orders, I ship using First Class Mail. First Class Mail shipping rates for international shipping are significantly lower than Priority Mail, and I've found that they ship and arrive quite fast. However, I cannot insure First Class Mail; therefore, if you would like Priority Mail, please contact me and I will give you a quote for shipping costs.

For international buyers, please convo me if you would like to buy multiple items, so that I can calculate and adjust shipping charges in the listing. International shipping charges for single items are included within each listing. If you do buy multiple items without contacting me beforehand, I will refund those shipping payments which exceed the actual shipping costs.

All of my items will arrive gift wrapped in a lovely gift box, made of recycled materials, or in a handmade muslin bag. I strive to recycle and reuse as many of my packing supplies as possible, including the gift wrapping and packaging material ( I reuse bubble wrap and/or use shredded paper), and I always encourage buyers to reuse these materials again!

Refunds and Exchanges

I always want my customers to be happy and excited with their purchases, which is why i take great care making and packaging my items. If you are unhappy with your purchase, however, please contact me, as I will always try to work it out.

Last Updated September 04, 2009

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