rockcandymosaics's Shop Policies

Welcome

Hi there I love creating and Etsy has afforded me the opportunity for many more people to see my work. I worked with elementary age children for many years as an art teacher. I learned much more from my students then I ever could imagine. Children inspire my work in many ways. I hope you enjoy my pieces and please contact me with any thoughts, questions or requests.

Payment

I accept paypal only.

Shipping

I am very flexible so if I can save you money on shipping I will! I will ship within two to three days of payment. Mosaics tend to be heavier so shipping may be more costly. I promise you I will never charge you more than it all costs me. Insurance is required because china can break! I will take every precaution to pack each piece with care. I have very special packing materials that I will use. I will ship as soon as I get payment and if paid by check as soon as it clears. If I can save you money if you purchase more than one item I will. My goal is to get you the cheapest rates with the best service!

Refunds and Exchanges

Refunds and exchanges is an issue I will discuss with each individual if that situation should occur.

Additional Policies and FAQs

I do a lot of special orders. I do mirror frames, bird baths, number plaques for your home or for your best friend. You think it and I will create it. I have a kiln, a wheel and can add special personalized clay pieces for your mosaic. I'm happy to make your dreams come true! All special order items require 50% down and complete payment due at the completion of the piece. I will send a picture before last payment is sent out to make sure piece is up to par. Any questions please contact me!

Last Updated July 05, 2008

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