phoenixdynamite's Shop Policies

Welcome

Thank you for visiting!
If you have any questions which are not answered below please feel free to convo me =)

Payment

I accept payments worldwide by paypal.
For customers in the UK I can also accept cheques, postal orders and well concealed cash (at your own risk).

Please send payments within 3 days of order confirmation.

Shipping

As I also work full time the days I can ship your orders are limited to Monday and Friday mornings, Tuesdays and every other Saturday. I aim to send orders as quickly as possible and will ship on the next available day after payment has arrived.

Orders in the UK will be posted First Class.
Orders to the rest of the world will be sent by airmail (please note any customs charges are payable by the customer).

If you require a different method please contact me before ordering.

Refunds and Exchanges

If you are not happy with your purchase please contact me within 7 days and I will do my best to resolve any issues you may have.

I offer exchanges and credit (less postage charges) only. The item(s) must be returned to me unworn, in the original packaging and in origianl condition.

Phoenix dynamite is not responsible for postage costs for returned items.

If your item is lost or damaged on its journey to you, please contact the mailing company.

In the interest of hygiene, the return of earrings is not accepted.
Custom orders cannot be returned.

Additional Policies and FAQs

If you have any further questions or queries regarding custom orders please contact me.

If there is something I have listed which you would like in a different colour please do get in touch.
I may also be able to do a set of full cover nail enhancements in the designs you see listed (or perhaps one of your own). Again, please contact me for further details.

Thanks

Last Updated June 30, 2008

Etsy's Policies

Terms of Use • Privacy Policy • Copyright Policy • DOs and DON'Ts