myfriendamy's Shop Policies

Welcome

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thank you for visiting myfriendamy! all dolls are handpainted & crafted by yours truly with premium quality non-toxic materials. these wooden delights may be small in size, but they're BIG on charm! i am a one person operation so feel free to send a "conversation" via ETSY if you have any questions.

at this time, i am not able to accept custom orders for hand painted items, but feel free to check out my shop for other goodies to fill those stockings with holiday cheer!

:: shop for BAKER'S TWINE with premium yards of charm!
:: spread the joy of painting & creating with DIY PAINTABLES!
:: free delivery confirmation in the USA.

Payment

please remit payment promptly after placing your order...

in stock orders will be packed for immediate shipment upon receipt of payment...

PayPal is accepted and/or...

buyers can submit payment by credit card through PayPal without having to sign up for a PayPal account. just click the "pay now" button and look for the option to pay.

all orders will ship to the "ship to" address reflected in PayPal. so please ensure information is current...

http://www.etsy.com/faq_buying.php

again, buyers can submit payment by credit card through PayPal without having to sign up for a PayPal account. just click the "pay now" button and look for the option to pay.

check out this helpful walk through of that process by going to:

The Storque: How-to Pay with a Credit Card and Create a PayPal Account

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Shipping

★ DOMESTIC SHIPPING SERVICES...
unless otherwise stated, all orders will ship via USPS FIRST CLASS PARCEL MAIL with FREE delivery tracking in the USA! if you need your items lickety split, priority mail is available at an additional cost.

★ INTERNATIONAL SHIPPING SERVICES...
thank you (merci, gracias, toda, grazi, dankscheen, etc.) for your interest in placing an international order.

unless otherwise stated, all orders will ship via USPS FIRST CLASS INTERNATIONAL PARCEL MAIL.

if you would like to reserve a listing and prefer USPS INT'L PRIORITY MAIL, please CONTACT AMY for a quote.

customs/duty taxes are the responsibility of the consignee and are not included in shipping totals.

if you do not see your country listed, just contact me to add you to the shipping list. thanks!

** PLEASE NOTE: all shipping charges are per address. these costs include order processing, item selection, new materials, packing, and transportation of items.

Refunds and Exchanges

i want you to be happy...
please make your selection carefully as all sales are final...
great care is taken when packing your goodies...
your satisfaction is important. in an unlikely event that your item arrives damaged, please contact me within 3 days upon receiving the item so that we can work something out...
please note that shipping charges are non-refundable...
many thanks...

Additional Policies and FAQs

feedback is always appreciated...

NEW TO ETSY? Find this helpful guide to make your first purchase a pleasant one... http://www.etsy.com/help_guide_checkout.php

please note that adult supervision is required for children under 3 years old when playing with smaller items. let's keep it safe and always supervise. thanks!

i retain all rights to my work at myfriendamy, so please cite or link back if you use any content. thanks a bunch :)
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♥ to return to the home page, click on SHOP HOME at the top right side of this page. thanks!

Last Updated December 12, 2009

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