mrsjonessoapbox's Shop Policies

Welcome

Thank you for visiting my Soapbox! I am thrilled to finally open my store on Etsy and offer this line of homemade, non-toxic cleaning products. I have developed each product using safe, natural ingredients and carefully package them in glass (100% recyclable) bottles & jars or upcycled plastic water bottles.

There are five main products for household cleaning- Clean, Shine, Sparkle, Soapy & Scrub and together they'll clean your house from top to bottom. They are multi-purpose products so you don't need to waste space or money on separate cleaners for your kitchen, bathroom, floors, etc.

In addition to the cleaning products, I offer a mild detergent that cleans clothes beautifully at a fraction of the cost of mainstream products.

If you have any questions, please feel free to convo me. Thank you for looking!

Payment

Paypal is the accepted payment method.

You do not need a Paypal account to pay. Once you have made your purchase, you will be directed to PayPal where there is an option for non account holders to pay via credit card.

Shipping

All shipping overages will be refunded and items will be shipped within 4-5 days of cleared payment. I make each item as it is ordered.

** Local buyers **
If you would like to pick up your items, please include a message for me with your purchase and I will immediately issue a refund for shipping costs through PayPal.

Refunds and Exchanges

Items are not eligible for exchange. If you have a problem with your order, please contact me immediately.

Additional Policies and FAQs

**Product Label Details**

I cut & label each of these products by hand so there may be slight variances from product to product.

Glass bottles- I use 3 elements to create these labels. The logo, product name and chalkboard outline are first cut out of vinyl on a plotter (just like the popular wall decals) and then attached to the bottle. I then take a small scrap of paper (wrapping paper or scrapbook paper), attach it to the back of the bottle and then cover that with a piece of chalkboard vinyl.

Trial bottles- These labels are created using kraft paper, scrap paper and wrapping paper/scrapbook paper. I cut the kraft paper & wrapping paper designs out on the plotter and then layer them on top of each other. I print my logo & product name on the back of scrap paper I've collected from our office and add the kraft/wrapping paper combo to the top of this. Since these bottles are not meant to be used permanently, they have a bit more "crafty" feel to them than the glass bottles.

Last Updated August 16, 2009

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