ellabobella's Shop Policies

Welcome

I am super-flexible!! Need a different color, size or shape? No problem. Have an idea of your own, please let me know. Seen a painting somewhere else that costs way too much? I can help!

I'd be happy to create something one-of-a-kind for you. None of my designs or prices you see in my shop are set in stone. Like I said, super flexible!

All of my paintings are on cotton canvas, stretched on a natural, unfinished wooden frame. I use acrylic paints topped with a satin-finish varnish. Both the paint and the varnish are certified by the Art & Creative Materials Institude (ACMI) to be Non-Toxic.

Payment

Please pay via PayPal. For custom pieces, I will post a private listing just for you. Once payment is received, I'll get to work on your masterpiece!

Shipping

I do not believe in profitting from inflated shipping/handling fees. I try to allow myself just enough (sometimes its been NOT enough) $$ for packaging materials and postage.

I'm currently experimenting with packaging options, to offer the best protection for my paintings, at the best postage price possible. Please stay tuned for updates/changes...

I ship via USPS. If you are local to my area, let's meet up & save you the shipping fees!

Refunds and Exchanges

I'll gladly issue a refund/exchange for returned merchandise. I don't want unhappy customers!!

Sorry, I cannot provide a refund for items lost/destroyed in the mail. I've never experienced a lost or damaged parcel.... but if you'd like for me to include insurance with your postage, please let me know.

Additional Policies and FAQs

If you have a brick & mortar storefront or online boutique, I'd love to be one of your featured artisans!!

Bring on your Alchemy requests!

Last Updated June 01, 2009

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