OpalTextiles's Shop Policies

Welcome

I make hand-made accessories and other goodies. My work is influenced by nature, folklore, and vintage costume. I strive to make as much of each Opal Textile out of recycled found objects as possible.

Payment

Payment Methods Accepted: I accept paypal and postal money orders. Payment must be recieved within 3 days of purchase for paypal and five for postal money order.

Paypal address must match etsy shipping adress if paypal is used. If paying with postal money order I will ship to any address you choose.

Cancellation of special and custom orders must be made within 24 hours.

Shipping

All domestic orders are shipped USPS ground unless you request otherwise. Special rush shipping arrangements can be made on all items including custom and special orders.

International orders are shipped Fedex Air. Buyer is responsible for any customs fees incured.

Shipping insurance is included for all items, value set at the original sale price.

Items will be shipped within 1-3 days of reciept of payment.

Refunds and Exchanges

Refunds are accepted within 3 days of delivery only, less shipping costs and $1.50 restock fee to cover my reposting costs. Buyer is responsible for return shipping costs. All items must be returned in orginal packaging in condition recieved.

Returns not accepted on custom or special orders.

Additional Policies and FAQs

Gift Wrap is available for an additional $5.50. Items come wrapped in recycled japanese circular paper with colorful ribbon and a unique charm and tag. Make sure to leave any special message for the recipient in additional information when you place your order.

Special and custom orders turn around in 2-4 weeks. For rush orders 1-2 week turn around a rush charge of $20 will be added to your order. Turn around does not include shipping time, only the time from payment recieved to the day I ship the item, so keep this in mind so you recieve you item on time.

Please, convo me with any questions.

Last Updated July 04, 2008

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