AWhimAway's Shop Policies

Welcome

Hi! Welcome to my supply shop! I hope you find what you're looking for! If you have any questions, feel free to convo me or drop me an email at awhimaway [!at] yahoo.com.

Looking for finished jewelry? Come see me at
thesunshinestudio.etsy.com

Thank you and Happy creating! ♥

Payment

I accept PayPal and RME only at this time.

PayPal:
Did you know you can use your credit card through PayPal? They accept Visa, MasterCard, Discover, and American Express.
If you need any help with PayPal, please let me know and I'll assist you to the best of my knowledge.

RME (Revolution Money Exchange):
Select "other" as method of payment at checkout, and leave your RME email address in the 'note to seller' section. I will then send you an invoice through RME. Contact me before purchase if you have questions!

IMPORTANT!
Please pay within 48 hours of purchase (unless we have discussed other arrangements). If payment is not received within 48 hours, the item(s) will be relisted.

Shipping

I try to offer the lowest shipping price possible, so no fancy packaging is used. ;-) Your item(s) will be shipped in a sturdy bubble mailer. This will be shipped USPS first class for items under $5. Items $5 and over will also be shipped USPS first class, but will have delivery confirmation (Orders shipped outside of the U.S. will not have delivery confirmation, sorry.).

I will convo you to let you know when your purchase will be shipped - which will usually be the next business day after payment is received. If it's during the week, I am sometimes able to ship the same day!
*Please note: When paying with an electronic check, your order cannot be shipped out until the payment has cleared.

If you are located within the US and would like to track your package (if applicable), send me a convo and I will give you your tracking number so you can track your purchase via www.USPS.com.

Refunds and Exchanges

While I hope you are happy with every 'A Whim Away' purchase, if there is ever any problem, please let me know. I will always try and make things right.

I will accept an item for a refund (less shipping fees) within 1 week of your receipt in it's original condition.

Additional Policies and FAQs

Feedback
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If for any reason you have a problem or concern with the item(s) that you have purchased, please convo me and let me try and rectify the situation before leaving negative or neutral feedback. Your positive feedback is relied upon for the good reputation of my shop! Thank you!!


Giving a gift?
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If you would like your purchase sent as a gift, I will be happy to accommodate you. Please contact me via etsy, email (awhimaway@yahoo.com), or let me know in the "note to seller" section at checkout. I can send directly to the recipient, and include a personalized gift card stating it's from you.


All contributed content © A Whim Away 2008

Last Updated November 13, 2008

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